Website
The FluvoSoft website (fluvosoft.com) and pages that link to this policy.
Privacy Policy
Plain-language overview of how FluvoSoft Ltd. handles your information across our website, apps, and services.
Effective May 27, 2026 · Last updated May 27, 2026
Summary
At a glance
Four principles that guide how we handle your information.
Only what's needed
We collect only what we need to run our website, products, and services.
No selling your data
We do not sell your personal information for advertising.
Clear purpose
We use your data to provide features, support, security, and product improvements.
You're in control
Delete your account in-app where available, or contact us to access, correct, or delete your information.
Scope
What this covers
This Privacy Policy applies whenever you interact with FluvoSoft online or through our products and services.
Note: Some apps include their own in-product privacy sections. Where those exist, they supplement this policy for that product.
Mobile apps
Our mobile applications, including Easy Invoice and Inventory Stock Tracker.
Professional services
Consulting, development, automation, blockchain, and SaaS services we provide.
Communications
Forms, email, demos, newsletters, and support channels operated by FluvoSoft.
Full privacy policy
Full policy
Structured like product documentation — use the table of contents to jump to any section, or read straight through.
01
Introduction
Who this policy applies to and how we think about your data.
Overview
FluvoSoft Ltd. respects your privacy. This policy explains what we collect, how we use it, who may access it, and what choices you have when you use our website, apps, and services.
We do not sell your personal information for advertising. We process data to operate our products, support your business, and keep our services secure and reliable.
02
Collection & use
What we collect, why we use it, and the legal bases behind processing.
Information we collect
We collect information only when we have a legitimate purpose. That includes information you give us directly, information collected automatically when you use our sites and apps, and information we receive from partners when you are referred to us or sign in through a third-party login.
- Account and profile details: name, email, phone number, company name, country, and profile preferences when you register or update your account.
- Contact and inquiry information: messages, support tickets, demo requests, and details you submit through forms or email.
- Business and product data: information you enter into our apps (such as invoices, inventory records, clients, and settings).
- Payment-related information: billing contact details and transaction references. We do not store full payment card numbers on our servers when payments are handled by a secure payment provider.
- Usage and device information: pages viewed, features used, approximate location derived from IP address, browser or device type, operating system, crash or diagnostic logs (where enabled), and data needed to keep services reliable.
- Marketing preferences: whether you subscribed to updates and how you interact with our communications.
How we use your information
We use personal information to:
- Provide, maintain, and improve our websites, mobile apps, and professional services.
- Create and manage your account and authenticate your access.
- Deliver customer support and respond to your requests.
- Send service notices, security alerts, and policy updates.
- Send marketing or product updates only where permitted and with opt-out options.
- Analyze usage trends to fix bugs, improve performance, and develop new features.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Meet legal obligations and enforce our agreements.
Legal bases for processing
Where applicable law requires a legal basis, we rely on: performing our contract with you (delivering the service you requested), your consent (for example, optional marketing or certain cookies), our legitimate interests in operating and improving FluvoSoft (balanced against your rights), and compliance with legal obligations.
You may withdraw consent at any time where processing is consent-based. Withdrawal does not affect processing that already occurred lawfully.
Cookies and similar technologies
We use cookies and similar technologies to keep sessions secure, remember preferences, measure site traffic, and understand how features are used. You can control cookies through your browser settings. Disabling essential cookies may affect how some parts of the website work.
We aim to limit non-essential tracking and do not use intrusive third-party advertising cookies on our main website.
04
Product data
Data you create or upload inside FluvoSoft apps and platforms.
Data you store in our products
When you use FluvoSoft apps to manage business records, you may upload or create data about your customers, employees, or operations. That data is yours. We process it only to provide the service, backup, sync, export, and support features you request.
- You are responsible for having a lawful basis to collect and process data about your own customers and contacts.
- You can access, export, or delete service data through product features where available.
- We do not use your service data for our own marketing or to sell to third parties.
- If you close your account, we delete or anonymize service data within a reasonable period, typically within 30 days, subject to backups and legal retention requirements.
05
Mobile applications
Requirements for Apple App Store and Google Play, including account deletion, permissions, and third-party tools.
Account deletion
If a FluvoSoft app lets you create an account, you must also be able to delete that account and associated personal data, as required by Apple and Google app store policies.
- Inventory Stock Tracker: open Settings and choose Delete account. Deletion removes your account and associated cloud data from active systems.
- Easy Invoice: request account deletion by emailing support@fluvosoft.com. If your app version includes an in-app delete option in Settings, you may use that instead.
- After a deletion request, we remove personal data from production systems within a reasonable period, typically within 30 days. Backup copies may persist for up to 90 days before automatic purge.
- You may also contact us if you need help completing deletion or confirming that your data was removed.
Device permissions
Our apps request device permissions only when needed for a feature you use. You can deny or revoke permissions in your device settings, though some features may not work without them.
- Camera (Inventory Stock Tracker): used to scan product barcodes when you open the barcode scanner. Camera access is requested at the time of use.
- Photos / storage (Easy Invoice and Inventory Stock Tracker): used when you attach images to invoices, products, or related records. We access only the files you select.
- Contacts (Inventory Stock Tracker Pro): used only if you choose to import customers or vendors from your device contact list.
- Notifications: optional push alerts for service-related messages. You can disable notifications in device or app settings.
Third-party services in our apps
Our mobile apps use third-party tools to provide sign-in, cloud sync, analytics, advertising, notifications, file delivery, and crash reporting. These providers may collect identifiers, device information, and usage data under their own privacy policies.
- Identity and sign-in services (email/password and third-party login where offered).
- Cloud hosting, database sync, and file storage for your business records and attachments.
- Analytics and crash or diagnostic reporting to improve app stability (where enabled in your app or settings).
- Advertising services in apps that display ads (for example, optional ads in the Easy Invoice native app).
- Push notification delivery when you enable notifications.
- Services used to generate invoice previews, PDFs, and secure download links.
06
Your rights
Choices you have and how laws may apply depending on where you live.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of your data in a portable format. You may also have the right to lodge a complaint with a supervisory authority.
To delete your account, use the in-app option where your app provides one, or contact us at the email below. We will respond within a reasonable time and may need to verify your identity.
International transfers
FluvoSoft is based in Bangladesh. If you access our services from other countries, your information may be transferred to and processed in Bangladesh and in other countries where our service providers operate. We take steps designed to ensure appropriate safeguards where required by law.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
Third-party websites and services
Our website may link to external sites or integrate with third-party sign-in or payment services. Those services have their own privacy policies. We encourage you to review them before sharing personal information.
07
Updates & contact
How we notify you of changes and how to reach us.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, products, or legal requirements. We will post the updated policy on this page and revise the “Last updated” date. For material changes, we may provide additional notice through the website or by email where appropriate.
Continued use of our services after the effective date of an update means you accept the revised policy, unless otherwise required by law.
Contact us
For privacy questions, data requests, or concerns, contact FluvoSoft Ltd. at support@fluvosoft.com.
FluvoSoft Ltd., Dhaka, Bangladesh.
Questions about privacy?
Reach out for access requests, corrections, account deletion, or general privacy inquiries.